Refund Policy

Mock tests marked Free can be attempted at no cost, so no payment is taken and no refund is needed.

If we offer a paid test series or plan, you can request a full refund when both of these apply:

• You ask within 7 days of the purchase date, and
• You have attempted no more than 2 tests from the purchased plan.

Refunds are not available after 7 days, or once more than 2 tests from the plan have been attempted, because the digital content has then been substantially used.

If you were charged twice for the same plan, or charged without getting access, contact us and we will refund the extra or failed payment in full, regardless of the conditions above.

Email support@freetestseries.com from your registered email address with the plan name, purchase date and payment reference. We aim to reply within 2 working days.

Approved refunds are returned to the original payment method. Depending on your bank or payment provider, it can take 5–10 working days for the amount to appear.

We may update this policy from time to time. Purchases are covered by the version in force on the date of purchase.